Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Privacy policy
Color and Shape Accuracy:
Please note that color accuracy may vary due to differences in monitor displays. For the most accurate representation, view our photos on a laptop or PC screen, or a new Apple MacBook with a color-accurate screen.
Handmade Variations:
All of our rugs are handmade and may vary slightly in size, usually within 1-4 inches. For exact size information, please contact us.
Production Lead Time:
Our rugs are made to order, ensuring the highest quality. With a standard production lead time of 45-60+ days, we understand that making the best rugs takes time. However, you can always contact us for updates and to inquire about expediting the production process. Our goal is to respond to you as quickly as possible.
Note to Buyers:
All our rugs are made by hand. While we strive to complete your order promptly, factors like worker health, weather, or raw material availability may occasionally cause delays of 10-60 days beyond the given time frame.
Cancellation Policy:
You can cancel your order within 1 hour of placing it. Once we start making your carpet, you can no longer cancel the order. If you wish to change the design, size, or color after this point, additional charges may apply. We cannot cancel orders due to personal preference once the carpet is made.
Review Policy:
If you give us a bad review due to lack of information or for any other reason after receiving your carpet, we will not cancel your order or refund your money unless you remove your review.
Replacement Policy:
1.Please make a video when open of the parcel when it arrives.
If the carpet does not arrive in perfect condition, inform us within 3 to 5 days of delivery. This time frame is important as after 7 days, the delivery company not responsibe. If you do not inform us within 3 to 5 days, we cannot accept responsibility.
If you inform us within the specified time frame and follow rule number 1, we can accept your request for a replacement otherwise no.
Frequently Asked Questions
Custom and personalised orders
🌟 Customize Your Dream Rug! 🎨
1. Size 📏
Choose the perfect fit for your space.
2. Colors 🌈
Personalize with your favorite hues.
3. Pattern 🌀
Select from diverse designs or share your own.
4. Personal Touches 💖
Add monograms, dates, or quotes.
5. Quality Materials 🌿
Durable and comfy materials for every lifestyle.
Contact us to start crafting your unique rug! ✨ Ikramcarpet or message us on Etsy.
Sizing details
📏 Perfect Fit for Your Space!
Each handmade rug is crafted with precision. Here's how to choose the ideal size:
1.Measure Your Space: 📏
Take accurate measurements of the area where the rug will be placed.
2.Consider Room Layout: 🏡
Determine the layout of furniture and choose a size that complements your space.
3.Custom Sizes Available: 🎨
Need a specific size? We offer custom sizing options to suit your unique requirements.
Find the perfect size for your handmade rug to enhance the beauty of your space. For custom sizes, contact us at IkramCarpet or message us on Etsy.
Care instructions
🌿 Care Instructions for Your Handmade Rug
To keep your rug looking its best, follow these care tips:
1.Regular Vacuuming: 🧹
Vacuum your rug regularly to remove dirt and dust. Use a low-power setting and a clean, dry cloth for delicate rugs.
2.Spot Cleaning: 🧼
For spills or stains, gently blot with a clean, damp cloth. Avoid rubbing, as it may damage the fibers.
3.Avoid Direct Sunlight: ☀️
Minimize prolonged exposure to prevent fading. Use window coverings or rotate the rug for color vibrancy.
4.Professional Cleaning: 🧽
Consider professional cleaning for deep maintenance, especially for larger rugs or intricate patterns.
Follow these guidelines for the longevity and beauty of your handmade rug
Gift wrapping and packaging
✨ Exceptional Gift Presentation
1.🎁 Luxurious Wrapping:
Opt for our premium gift wrap, adding an extra layer of sophistication to your order.
2.🌟 Personalized Messages:
Include a handwritten note to express your sentiments, making each gift uniquely special.
3.📦 Secure Packaging:
Your order is meticulously packaged to ensure it arrives in impeccable condition.
4.♻️ Sustainable Approach:
We prioritize eco-friendly packaging, contributing to a greener, more thoughtful gifting experience.
Make your order a memorable gift. Choose our elegant gift wrapping option during checkout. For specific requests, contact us at IkramCarpet On Etsy. 💌
Wholesale availability
Looking to stock up on our products? We offer wholesale options for your business:
1.📦 Bulk Orders:
Purchase in larger quantities to meet your inventory needs.
2.💰 Competitive Pricing:
Enjoy competitive wholesale pricing to maximize your profit margins.
3.🌍 Global Shipping:
We provide international shipping for our wholesale partners.
4.🤝 Personalized Service:
Tailored assistance to ensure your wholesale experience meets your specific requirements.
Explore the possibilities of partnering with us wholesale! For inquiries and more information, contact us at IkramCarpet on etsy Massage